Privacy Policy
Last updated: 09/09/2026
Who We Are
Liquidation Pallets Australia has supplied liquidation pallets in Australia since 2021. This policy explains how we collect, use, store and share personal information. We aim to handle your information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We may collect:
•Contact details, such as your name, email address, phone number and delivery address
•Business details, such as your business name and ABN, when you apply for a trade account
•Order details, such as the pallets you buy, order dates and delivery instructions
•Payment details, which are processed by our payment providers (we do not store full card numbers)
•Messages you send us by email or through our website
•Technical data, such as your IP address, browser type, device, pages viewed and cookies
How We Collect It
We collect information when you place an order, create an account, contact us, subscribe to stock alerts or browse our website. We may also collect it automatically through cookies and analytics tools.
Why We Use It
We use your information to:
•Process orders, arrange freight and issue tax invoices
•Answer enquiries and handle returns, claims and refunds
•Manage trade accounts and verify business details
•Send stock alerts and offers, if you have subscribed
•Prevent fraud and keep our website secure
•Improve our website, stock range and service
•Meet our legal, tax and accounting obligations
Marketing
We only send marketing emails if you have agreed or we are otherwise permitted by law. Every marketing email includes an unsubscribe link, and you can also email info@liquidationpalletaustralia.com to opt out.
Who We Share It With
We may share information with:
•Freight and courier companies, so they can deliver your order
•Payment processors, such as [PAYMENT PROVIDER]
•Website, hosting, email and analytics providers
•Accountants, lawyers and professional advisers
•Government or law enforcement bodies, where the law requires it
We do not sell your personal information. We only share what is needed for each purpose, and we expect service providers to protect it.
Overseas Disclosure
Some of our providers, such as website hosts, email services or analytics tools, may store data outside Australia, including in [COUNTRIES]. Where we send information overseas, we take reasonable steps to make sure it is protected.
Cookies And Analytics
Our website uses cookies and similar tools to keep the site working, remember your cart and understand how visitors use the site. You can block or delete cookies in your browser settings, but parts of the site may not work properly.
Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including secure payment processing and restricted access to customer data. No online system is completely secure, so please protect your own account details. If a data breach is likely to cause serious harm, we will notify affected people and the Office of the Australian Information Commissioner where required.
How Long We Keep It
We keep information only as long as needed for the purposes above and to meet legal and tax requirements, then delete or de-identify it.
Access And Correction
You can ask to access or correct the personal information we hold about you by emailing info@sitename. We may need to confirm your identity first.
Complaints
If you have a privacy concern, contact us first and we will respond within [2] business days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes To This Policy
We may update this policy from time to time. The latest version will always be on our website with its updated date.
Contact
Liquidation Pallet Australia
Email: info@liquidationpalletaustralia.com
Email: info@liquidationpalletaustralia.com